We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card or exchange an unsatisfactory product for an alternative item.

To ensure a timely refund:

  • Products must have been purchased directly from
  • We cannot accept returns of products purchased from other retail outlets. Please return those to the store where purchased.
  • Products must be returned within 30 days of order date.
  • Please click the bar above and follow the instructions to start the return process.
  • We cannot accept returns on overly used products.
  • Original shipping and handling charges are non-refundable (if applicable).

Should you decide to return a product for a refund or exchange call our Customer Care team toll-free at 800-234-1308 or email us here.

Our product return/exchange location is:

Returns Department
1997 RT. 17M
Goshen, NY 10924

Shipping Policies

  • Free shipping on any order (*in contiguous US, excludes Alaska and Hawaii)
  • No minimum order
  • Ground shipping only